Perfect for super hot days and around the pool! By Anne August 25, Love this shoe! I have been wearing this shoe to death and it shows no wear. I was having horrible problems with my feet. I am in the Army and was wearing boots constantly.
I developed Plantar's fascitis sic and when amazed when I started recovering almost immediately after getting these shoes and orthaheel inserts. I am one of the biggest fans of these. By skipsos September 15, Excellent support I love to go barefoot around the house all year round, and in the yard in the summer.
A couple of years ago I was diagnosed with posterior tibial tendon dysfunction in my right foot, and now it hurts if I go barefoot for more than a few minutes. These flip flops saved me. Most that I have tried that claim to offer arch support are too subtle in that area; these offer ample support in a comfortable flip flop.
I would recommend them to anyone who thought they couldn't find sufficient arch support in this type of shoe. By Joy May 7, Wave flip flops These flip flops are comfortable, with good arch support, but they squeek when I walk.
Do you have any physical store locations in my area? Please call or email cservice healthyfeetstore. What size shoes should I order? We also have a sizing chart on our web site. This sizing chart can be used for European to U. Keep in mind that most retail shoes are medium width.
If your shoes are too small or too big, we offer free exchanges. Please contact us at so we can assist you with your exchange. Please contact us at When will I get my order? Please read our Total Delivery Time calculation page to help you estimate your package's time of arrival. How do I know if the shoes I want are in stock? Once your order is placed, you will be contacted as soon as possible if the order is not in stock.
Once your order ships, you will be e-mailed the tracking number to track the package. If you have any questions, you can always call us at to check availability. I need the shoes or foot care product by tomorrow. We do not ship overnight. We offer express shipping which is available for most shoes and products. With express shipping, you will receive the shoes, products or slippers in two to three days plus processing time.
How do I return shoes? Please read through our Return Information page. How do I exchange shoes? Please read through our Exchange Information page. Can you bill my insurance company or can I use Medicare to buy my shoes?
No, we do not work with insurance companies or Medicare. The codes on some pages are provided as a guideline in selecting products that adhere to the strict guideline established by the U. The Therapeutic Shoe Bill which pays for shoes for at risk Diabetics was designed to ensure that at-risk diabetics were actually fit by a skilled practitioner to check the fit of the shoe on the foot to decrease the odds of amputation.
I need a shoe with great support and extra depth. All of our shoes are orthopedic, diabetic or therapeutic. Each shoe will specify under "Special Features" if it has removable insoles and added depth. How do I use my orthotics in my new shoes? Go to here for instructions. It is suggested that you remove the existing inserts and unlace the shoe completely.
Check the length of the new insert against the existing insert, and trim to fit if necessary. Insert the new insert making sure to butt the heel and roll the orthotic into the toe section. Next put the shoes on and stand up, making sure the insert is lying flat. Next, lace the shoes to conform to the unique shape of your foot.
I am normally a 2E but the shoe I am looking at is not offered in a 2E. What width do I choose? Each manufacturer gets to establish their own width standards. Some width sizes are in even numbers and some are in odd numbers. A 2E with one manufacturer might be the same as a 3E with another. What is the difference between a 2E and a 5E in a slipper? A 2E and a 5E are the same width for slippers, but the upper is enhanced by " to allow for the increased width.
My Doctor says I need a shoe with a good arch support, what would you suggest? If you have questions on a specific brand or style, feel free to call our customer service staff at In addition, most of our shoes have removable footbeds to accommodate your custom orthotics or over the counter arch support insoles.
You can put arch supports insoles into any shoe that has a removable footbed. Shoes with a removable insole or shoes that have extra depth make it easier to put an insole or arch support in them. A full length insole extends the entire length of the foot. The full length insole offers cushioning the entire length of the foot and is trimmable with ordinary household scissors. Can I order 2 pair of shoes and send one pair back if they do not fit?
Yes, you will need to pay return postage for returns. See our Return Information page. What makes a shoe a diabetic shoe? There are four main characteristics of a diabetic shoe: What are European sizes? European sizes are based on a metric measurement. They are not normally available in widths. Please visit our sizing chart. What is the difference between extra, double and super depth?
What will happen if I refuse my shipment? When you place an order, you are making a commitment to purchase that item, and your payment will be processed at the time the order is placed.
Original shipping charges are not refundable. You will be responsible for the carrier's return shipping charges for refused items that are shipped back to us, our manufacturer, or our warehouse. What if I want to cancel my order? When you are shopping online, you may cancel your order at anytime by just closing the browser window. In the event you have processed the order and find that you need to cancel it, change an item in the order, or change the shipping address, please call us at We will make every effort to accommodate a cancellation request as long as the order has not been shipped.
If your order has shipped, it cannot be canceled. If for any reason we are unable to make the change before the order is processed and shipped, you will need to return the item at your expense.
Shipping Address Errors and Undeliverable Shipments It is the customer's responsibility for entering accurate shipping information when submitting an order through our online ordering system. Be sure to check your information before finalizing the purchase. If you discover that an error was made in your shipping address contact us immediately. We will do our best to correct the address if the order has not shipped. If the order has been shipped and we are unable to make any modifications, it is the customer's responsibility to pay all shipping expenses associated with misdirected parcels.
If a package is unclaimed and returned because of unsuccessful delivery attempts, the customer is responsible for paying any additional shipping charges. We do not issue shipping refunds for the original shipment or the return shipment. Disputed Charges or Chargebacks If you are not pleased with our service or products for any reason, please contact us immediately. We are happy to work with you to achieve a satisfactory resolution.
Just like a canceled check or a check with insufficient funds, this fee is paid by the customer as a bank processing fee and is non-refundable. What is the status of my order? If your shoes have shipped, you should have received an e-mail with the tracking number. The tracking information for my purchase says that my package has been delivered, but I did not get it.
If the tracking number says the package was delivered but you did not receive it, please check your front, side and back yards. If you still do not find the package, call UPS with the tracking information and ask for assistance.